Shipping & Pick-Up Guide

Shipping Cost

We’ve made it easy to calculate your shipping cost! Simply enter your delivery address, email address and select the items you’re interested in during checkout and our system will automatically calculate the shipping to your location. We offer door-to-door delivery using reputable carriers that specialise in fragile goods.

In rare cases, the system might not be able to calculate a shipping cost for your address. If this happens, please don’t hesitate to contact us, and we’ll be happy to assist you.

GENERAL DELIVERY INFORMATION

Unless stated otherwise, all our in-stock orders are dispatched from our warehouse within 48 hours. The transit time for your order to arrive at your home depends on where you live.

4-10 Working-days for North Island.
3-7 Working-days for South Island

This is an estimate, might be delayed due to peak season of the delivery company or weather conditions.

The delivery staff will follow the delivery instructions/directions supplied when purchasing online. We cannot be held responsible for any loss of goods left unattended at your request.

Please note that the delivery company does not unwrap your goods or remove packaging.

GENERAL PICKUP INFORMATION

You are welcome to collect your new furniture from our Christchurch Showroom or directly from our warehouse.

Pick up address: 422 Colombo Street, Sydenham, Christchurch 8023

Please leave a memo in your order so that we know when you'll be coming in to pick up. Our staff will prepare your order so that it's ready for you when you arrive. Feel free to send us a message using our contact form here to let us know when you'll be coming in to pick up or to change your order date.

Please let us know in advance when you are near our warehouse so we can meet you there :)

Our warehouse is located around the back of our building, just off Lawson Street, right before the parking lot. Once you see the Mainland Furniture signs - you're in the right place!

Map of the warehouse