Afterpay Policy

Budget for your furniture.

We've partnered up with Afterpay to ensure that you get the furniture you want, when you want it. 

With Afterpay, you're able to split up your payments in to 4 instalments. You pay nothing extra when you pay on time, according to your payment schedule.

It is easy to view orders and payment schedules on afterpay.com to manage all budgets. You can manage your payments through the app or on afterpay.com

Afterpay is a lifestyle product which makes shopping more convenient. Enabling you to get the things you want when you want them, while managing payments over time.

The wait is finally over.

FAQ

What is Afterpay?

Afterpay is a service that allows you to make purchases now and pay for them in four payments made every 2 weeks without any interest.

How do I use Afterpay?

Simply shop online or in-store (where available) and add items to your shopping bag and checkout as normal. At the checkout choose Afterpay as your payment method. First-time customers will need to register with Afterpay and provide payment details, as usual, returning customers simply log in to make their purchase. It’s that easy!

Please note that all items in your shopping bag must be eligible for Afterpay. A minimum purchase amount may apply and you must meet additional eligibility
requirements to qualify.

How does the payment schedule work?

All customers are required to make their first payment at the time of purchase, with the remaining three payments deducted every two weeks from your chosen payment method. If you choose to make additional payments before your scheduled pay dates, you may do so through your Afterpay account.

You can log in to your Afterpay account to view your payment schedule and make a payment before the due date if you choose to do so.

What if I can’t pay an Afterpay instalment?

If funds are not available or you otherwise do not make your payment when it is due, late fees may apply. Click here for complete terms.

Where can I find common questions about payments?

Check out the Afterpay Payments FAQ

When will my items be delivered if I use Afterpay?

Afterpay orders are delivered as per our standard shipping time frame after you complete your order online.

How do I return or exchange an item purchased using Afterpay?

Please check that your return or exchange meets Afterpay's Return policy here. Afterpay will be notified of your return and will process the appropriate refunds. Please do not return your purchase to Afterpay.

If you believe there is fault or concern with your Afterpay purchase payment, please contact Afterpay customer support at info@afterpay.com

Where can I find out more about Afterpay?

If you would like to know more about Afterpay, visit the Afterpay website https://www.afterpay.com/en-NZ/index for a comprehensive list of FAQs, terms, as well as Afterpay’s Privacy Policy, which can be found at www.afterpay.com/en-AU/privacy-policy. If you have any questions about your Afterpay account, please contact Afterpay directly via a web form found here.

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